We are always pleased to hear about any aspect of your insurance cover that you have particularly appreciated, or that you have had problems with. If something does go wrong, we have a simple procedure to ensure your concerns are dealt with as quickly and effectively as possible.
Health insurance customers:
If you have any comments or complaints, you can call Bupa Global Customer Service on: +45 70 23 00 42 or email Complaints-Global@ihi.com.
Travel insurance customers:
If you have any comments or complaints, you can call Bupa Global Travel Customer Service on: +45 70 20 70 48 or email travel-complaints@ihi.com.
You can also write to us at:
Bupa Global
Palægade 8
DK-1261 Copenhagen K
Denmark